The fee to see a Clinical Psychologist is $220-240 (with a Medicare rebate of $137.05 with a current Mental Health Care Plan). This leaves an out of pocket amount of $82.95-102.95 per session. The fee to see a Clinical Psychology Registrar is $190 per session, with a Medicare rebate of $89.65. This leaves an out of pocket amount of $93.35. The fee to see a Registered Psychologist is $160-180, depending on who you see, with a rebate of $93.35. This leaves an out of pocket amount of $66.65 - 86.65 per session. The fee to see a Provisional Psychologist is $155. Medicare rebates do not apply for sessions with a Provisional Psychologist, so they will not use up any of your Mental Health Care Plan sessions. All of our Provisional Psychologists see clients under the guidance of our Principal Psychologist. ​ Occasionally we have Intern Psychologists available on university placement who will provide therapy under the guidance of a Clinical Psychologist. There are no fees for sessions with an intern psychologist. This option will be discussed with you during the intake procedure if available.

Session payment can be made via credit card, EFTPOS, cash or direct deposit. For card payments, card details are encrypted in our practice management software and incur a 1.7% transaction fee. Cash or direct deposit payments can be made immediately following the session.

For individual therapy, you can claim a rebate from Medicare if you have a current referral from a GP (in the form of a Mental Health Care Plan). Rebates are processed on your behalf and are usually received within 24 hours. ​ The current rebate is $88.25 for sessions with a Registered Psychologist, and $129.55 for sessions with a Clinical Psychologist. ​ Alternatively, if you hold private health insurance with extras cover that includes psychological therapy, you may be able to claim a rebate on your sessions at the rate set by your insurer.

Appointment times are set in 1hr blocks, however face-to-face session time is approximately 50 minutes.

Most people who attend a psychology session have a Mental Health Care Plan from their GP or a psychiatrist, this allows them to claim a rebate at each session over a course of treatment. However, it is not necessary to attend with a referral. Several of our clients attend therapy as private clients, without a referral from a third party.

As a practice our goals for the first session are to help you to feel comfortable and initiate a relationship with you, obtain a brief history and understanding of your issue/s, and give you an idea of how we can support you over the course of therapy. That’s a lot to cover, so we don’t always fit everything in. What’s most important is that you feel comfortable, relaxed, and connected to your therapist. You also need to feel like there’s some sort of a plan, so you don’t just attend and talk about difficult topics, and then leave feeling unsupported. We try to cover most of the necessary administration in your online intake, so that we’re not losing valuable time in that first session.

This varies amongst clients and is usually worked out with your practitioner early on in your therapy to ensure the frequency suits you and your treatment goals. A typical arrangement is weekly for 2-3 sessions, then fortnightly for several session, and then moving to monthly, and then to ad hoc or maintenance sessions. Some clients attend on an ad hoc basis from the start, others attend weekly appointments longer term, it really is up to you. While we encourage regular sessions, especially early on, as long as you give the required notice you can cancel or reschedule your sessions as needed.

Yes, the policy is that if your appointment is cancelled within 48 hours you may be charged half of the session fee, and if it is cancelled within 24 hours you may be changed the full fee. However, whether or not the fee applies is at the discretion of your practitioner. Please try to give enough notice as possible if you need to change or cancel your session.

Absolutely! It is so important to us that our clients are feeling supported by the therapy we offer, but we understand that isn’t always easy to express. For this reason, we have an anonymous feedback form that every client receives after each session.

As an evidence-based practice it’s important that we don’t rely solely on our impressions of how therapy is going. We regularly send clients short symptom questionnaires that we collate over time to monitor progress and improvement. We also administer other measures as needed to assist with our therapy outcomes. Again, we value client feedback, so we regularly check our feedback forms to ensure we’re delivering the best possible therapy to our clients.